Some examples of my work:
I worked with the UK Fundraising Regulator to design and carry out a series of focus groups in relation to a consultation about new fundraising regulations for charities. My work included designing and leading four focus groups and analysing and reporting on the findings.
In 2016 and 2017, I worked with Samaritans on their volunteer programme including some external landscape work, data analysis and report writing of all their volunteer data, benchmarking, an away day and role mapping. I further designed and analysed two online surveys; one for their volunteers and one for potential volunteers and wrote a comprehensive report on the results.
In 2015 I worked with the Cardinal Hume Centre to advise on equalities issues. This work included consultations and workshops with staff and service users to provide a report detailing recommendations related to improving equality and diversity.
In 2015 I developed a Study Zone course for NCVO on the topic of Commissioning Research. This involved writing the course and accompanying materials and recording an online course.
In 2015 I worked again with Amnesty UK on a membership consultation about governance issues via an online survey. This included analysis and a written report to the governing body.
In 2015 I led an evaluation and impact assessment project for Diversity Role Models which included writing a literature review about homophobic bullying, a data collection review of the organisation, five case studies of secondary schools working with DRM, an online survey of young people and several written reports and case studies which were launched in Parliament in February 2016.
Kim is a highly-skilled researcher and evaluator and has always been a pleasure to work with. Over the past eight years I have worked with Kim on every stage of the research process, from undertaking fieldwork to taking the lead in client and funder relationships and project management, and she has always delivered to the highest standards. She also has in-depth knowledge of good practice in volunteering and the voluntary sector, and has an ability to connect research to real-world problems and help organisations use the insight to improve their practice and have an even greater impact. I would highly recommend Kim’s services if you are looking to measure the impact of your work or think through how to develop your volunteering strategically.
Nick Ockenden (former Head of Research at NCVO)
Kim is very supportive and encouraging with all sections of the community and has an excellent understanding of the motivations for volunteering and how to engage and maintain volunteers. She is innovative in her thinking and thorough in her actions and a great asset to our team. Kim combines a great ability to undertake detailed research and strategic development as well as possessing strong interpersonal skills and the capacity to get the job done on time and within brief. Kim has worked with us in a consultancy capacity for many years and her work has included developing a rather complex Volunteering Strategy, managing our research programme, and developing a client management database. I would highly recommend her for either short or long term consultancy projects.
Dianne Barham, Chief Executive Officer
Healthwatch Tower Hamlets
Kim supported Samaritans just as we were about to embark on a change programme to improve volunteer involvement and support. Kim’s flair and expertise have been invaluable in not only shaping the programme, but in providing rigour to the evidence which is used as a basis for our development work. Not only did she grasp our needs quickly, she provided insightful and adaptive solutions that were both strategically focused and specific to what we wanted to achieve.
Shaun Delaney
Head of Volunteering, Samaritans